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Contact Us

We’re here to help — whenever you need us.
Whether you’ve got a question, found an issue, or just want to learn more about Yeeld, our team is ready to support you.
In-App Chat
Open the Yeeld app and tap Help to chat directly with our support team. Available 24/7.
In-App Chat
General enquiries
help@yeeld.com
Press & media
press@yeeld.com
Partnerships
partnerships@yeeld.com
Phone
Speak to our support team directly for urgent issues.
Call us on:
(enter number)
Available :
[insert opening hours, e.g. Mon–Fri, 9am–6pm].
Lost or Stolen Card?
Open the Yeeld app and freeze your card instantly in the Cards section.Then contact us via chat or phone to arrange a replacement.
Yeeld HQ
Yeeld Technologies Ltd
Level 18, 40 Banks Street, Canary Wharf, London, E14 5NR, United Kingdom
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Company No. 14870361
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Registered in England and Wales
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Yeeld's products and services are provided by Yeeld Financial Services LTD (15776510) and Yeeld Investments LTD(15775018), wholly owned subsidiaries of Yeeld Technologies LTD (14870361) registered in England and Wales with a registered office at Level 18, 40 Bank Street, Canary Wharf, London, England, E14 5NR.

Yeeld Financial Services are a co-brand of Payload Ltd, who act as a Programme Manager under Transact Payments Limited (TPL), a company which is incorporated and registered in Gibraltar with company number 108217 and registered office is at 6.20 World Trade Center, 6 Bayside Road, Gibraltar, GX11 1AA. Transact Payments Limited is a licensed electronic money institution authorised and regulated by the Gibraltar Financial Services Commission to issue electronic money and provide payment services. Your account and related payment services are provided by Transact Payments Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme, your funds will be held in one or more segregated accounts and safeguarded in line with Part 4 of the Financial Services (Electronic Money) Regulations 2020.Yeeld's cards are issued by Transact Payments Limited pursuant to licence by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Yeeld Investment Limited (FCA no: 1019161) is an appointed representative of WealthKernel Limited is authorised and regulated by the Financial Conduct Authority, no. 723719, registered in England and Wales, no. 09686970, with a registered office at 41 Luke St, London, UK, EC2A 4DP. All assets held under custody are protected by The Financial Services Compensation Scheme (FSCS) up to a value of £85,000. Please refer to https://www.fscs.org.uk for more information.