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How Can I Change My Phone or Device?

If you’ve got a new phone or device, here’s how to log back into your Yeeld account — even if you’ve changed your mobile number.

If you've switched phones or devices, you can still access your Yeeld account in just a few steps. Here’s how to get set up again securely.

Logging In on Your New Device

Download the Yeeld app from the App Store (iOS) or Google Play Store (Android).
Open the app and tap Log in.
Enter the mobile number linked to your account and follow the prompts.

Please make sure the device you’re using is yours only, and secure with a screen lock or passcode.

If You’ve Also Changed Your Mobile Number

If you still have access to the Yeeld app on your old device:

Open the app
Go to Settings.
Tap on your current mobile number.
Follow the instructions to update it.

No Access to Your Old Device?

If you can’t access the app on your old phone, contact Yeeld Customer Support via phone or email, and we’ll help you get back in safely.

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Yeeld's products and services are provided by Yeeld Financial Services LTD (15776510) and Yeeld Investments LTD(15775018), wholly owned subsidiaries of Yeeld Technologies LTD (14870361) registered in England and Wales with a registered office at Level 18, 40 Bank Street, Canary Wharf, London, England, E14 5NR.

Yeeld Financial Services are a co-brand of Payload Ltd, who act as a Programme Manager under Transact Payments Limited (TPL), a company which is incorporated and registered in Gibraltar with company number 108217 and registered office is at 6.20 World Trade Center, 6 Bayside Road, Gibraltar, GX11 1AA. Transact Payments Limited is a licensed electronic money institution authorised and regulated by the Gibraltar Financial Services Commission to issue electronic money and provide payment services. Your account and related payment services are provided by Transact Payments Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme, your funds will be held in one or more segregated accounts and safeguarded in line with Part 4 of the Financial Services (Electronic Money) Regulations 2020.Yeeld's cards are issued by Transact Payments Limited pursuant to licence by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Yeeld Investment Limited (FCA no: 1019161) is an appointed representative of WealthKernel Limited is authorised and regulated by the Financial Conduct Authority, no. 723719, registered in England and Wales, no. 09686970, with a registered office at 41 Luke St, London, UK, EC2A 4DP. All assets held under custody are protected by The Financial Services Compensation Scheme (FSCS) up to a value of £85,000. Please refer to https://www.fscs.org.uk for more information.