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Penny (AI Assistant)

Compliance and Sensitivity

Limitations and Premium Features

Support and Escalation

Summary Reports with Penny

Performing Actions with Penny

Visual Aids and Insights

Engaging with Penny

Core Features of Penny

Introduction to 'Penny'

Yeeld Support Centre

Compliance and Sensitivity

Understanding Penny's Limitations & Disclaimer

A disclaimer about Penny’s limitations and its potential for errors

While Penny is designed to provide useful information and insights based on your financial data, it is important to understand that it is not perfect. Here’s what you need to know:

Potential for Errors: As an AI tool, Penny may occasionally provide inaccurate or incomplete information. Always cross-check important details and do not solely rely on Penny for critical financial decisions.
Disclaimer for Users:

“Penny is an artificial intelligence tool that provides information and insights based on available data. While every effort is made to ensure the accuracy of this information, errors may occur. Yeeld is not responsible for any inaccuracies, omissions, or decisions made based on the information provided by Penny. Users are encouraged to independently verify information and seek professional advice where necessary.”

No Guarantees: Penny does not guarantee the completeness or accuracy of any information it provides. Use Penny as a helpful guide, but always consider it as part of your decision-making process, not the sole source.

Understanding Penny’s limitations helps ensure that you use it responsibly and effectively in managing your finances.

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Yeeld's products and services are provided by Yeeld Financial Services LTD (15776510) and Yeeld Investments LTD(15775018), wholly owned subsidiaries of Yeeld Technologies LTD (14870361) registered in England and Wales with a registered office at Level 18, 40 Bank Street, Canary Wharf, London, England, E14 5NR.

Yeeld Financial Services are a co-brand of Payload Ltd, who act as a Programme Manager under Transact Payments Limited (TPL), a company which is incorporated and registered in Gibraltar with company number 108217 and registered office is at 6.20 World Trade Center, 6 Bayside Road, Gibraltar, GX11 1AA. Transact Payments Limited is a licensed electronic money institution authorised and regulated by the Gibraltar Financial Services Commission to issue electronic money and provide payment services. Your account and related payment services are provided by Transact Payments Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme, your funds will be held in one or more segregated accounts and safeguarded in line with Part 4 of the Financial Services (Electronic Money) Regulations 2020.Yeeld's cards are issued by Transact Payments Limited pursuant to licence by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Yeeld Investment Limited (FCA no: 1019161) is an appointed representative of WealthKernel Limited is authorised and regulated by the Financial Conduct Authority, no. 723719, registered in England and Wales, no. 09686970, with a registered office at 41 Luke St, London, UK, EC2A 4DP. All assets held under custody are protected by The Financial Services Compensation Scheme (FSCS) up to a value of £85,000. Please refer to https://www.fscs.org.uk for more information.