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Opening an Account

What Happens After You Sign Up?

Outlines what to expect immediately after signing up for a Yeeld account, including which features are available and which require further verification.

Once you’ve signed up for a Yeeld account, you’ll gain immediate access to explore the app and its wide range of features. However, to unlock all services, you’ll need to complete your identity verification (KYC). Here’s what happens right after you sign up, along with a breakdown of the features available to you.

What to Expect After Signing Up:

  • Welcome to Yeeld: After completing the initial sign-up steps, you will be greeted with a welcome screen introducing you to the app.
  • Explore the App: You can start navigating the 'Home' screen and explore various sections, such as checking your account balance, viewing transaction history, and accessing the app’s educational content.
  • Complete Your Verification: If you haven’t yet verified your identity, a "Verify Myself" prompt will appear on your home screen, guiding you through the KYC process. Completing this step is essential to gain full access to all features.

Features You Can Access Immediately:

  • Viewing Account Balances: Check your available balance and monitor your spending.
  • Transaction History: Access and review your past transactions, filter them by date or amount, and export statements.
  • User Education Tools: Utilise tools like "Yeeld Stories" to learn about app functionalities and financial concepts.
  • Basic Settings: Update your personal details (such as email and phone number) and customise app preferences.
  • In-App Feedback: Provide feedback or report issues to help improve the app.

Features That Require KYC Completion: To use the following features, you must complete your identity verification:

  • Yeeld Cards:
    • Order and activate your Yeeld physical or virtual debit cards for online and in-store purchases.
    • Access cashback offers and rewards by using your Yeeld card at over 2,000 participating retailers.
  • Funds Transfer:
    • Use the ‘Send’ feature to transfer funds domestically or internationally.
    • Exchange currencies with competitive rates via the "Currency Exchange" feature.
  • Investments:
    • Open and manage investment accounts such as an ISA, GIA, or SIPP.
    • Monitor your portfolio, view performance statistics, and adjust your investment strategy.
  • Advanced Security Features:
    • Set up biometric authentication (Face ID or Touch ID) for enhanced security.
  • Cashback and Promotions:
    • Access exclusive offers, redeem cashback, and view your cashback balance.
    • ‘Favourite’ offers and receive push notifications about new or expiring promotions.
  • Account Management:
    • Update your address and other sensitive information that requires re-verification.
    • Manage multiple accounts, such as savings or investment products.

Why Complete KYC?

  • Completing your KYC verification unlocks all the app’s features, allowing you to fully benefit from Yeeld’s comprehensive financial management tools and services.
  • Verification ensures compliance with financial regulations, helping to prevent fraud and protect both you and Yeeld.

By completing your verification, you can enjoy a seamless and secure experience across all the features Yeeld has to offer, from managing your day-to-day finances to investing and maximising rewards.

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Yeeld's products and services are provided by Yeeld Financial Services LTD (15776510) and Yeeld Investments LTD(15775018), wholly owned subsidiaries of Yeeld Technologies LTD (14870361) registered in England and Wales with a registered office at Level 18, 40 Bank Street, Canary Wharf, London, England, E14 5NR.

Yeeld Financial Services are a co-brand of Payload Ltd, who act as a Programme Manager under Transact Payments Limited (TPL), a company which is incorporated and registered in Gibraltar with company number 108217 and registered office is at 6.20 World Trade Center, 6 Bayside Road, Gibraltar, GX11 1AA. Transact Payments Limited is a licensed electronic money institution authorised and regulated by the Gibraltar Financial Services Commission to issue electronic money and provide payment services. Your account and related payment services are provided by Transact Payments Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme, your funds will be held in one or more segregated accounts and safeguarded in line with Part 4 of the Financial Services (Electronic Money) Regulations 2020.Yeeld's cards are issued by Transact Payments Limited pursuant to licence by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Yeeld Investment Limited (FCA no: 1019161) is an appointed representative of WealthKernel Limited is authorised and regulated by the Financial Conduct Authority, no. 723719, registered in England and Wales, no. 09686970, with a registered office at 41 Luke St, London, UK, EC2A 4DP. All assets held under custody are protected by The Financial Services Compensation Scheme (FSCS) up to a value of £85,000. Please refer to https://www.fscs.org.uk for more information.