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Sending and receiving payments

What Is Confirmation of Payee (CoP) and How Does It Work?

How we help you confirm payee details to protect against fraud.

Confirmation of Payee (CoP) is a security check we use when you add a new payee or update someone’s account details. It helps make sure your payment is going to the right place.

Once you’ve entered the account name, sort code, and account number, we’ll check those details with the payee’s bank. You’ll then see one of the following responses:

Exact match – The name and details match.
Close match – The name is similar, but not exact.
No match – The name doesn’t match the details.
Unable to check – We couldn’t confirm the details, possibly because the payee’s bank doesn’t support CoP or they’ve opted out.

If there isn’t a match, don’t feel pressured to make the payment. Always double-check with the person or business before going ahead. If you’re ever unsure, send us a message from the Help section of the app and we’ll support you.

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Yeeld's products and services are provided by Yeeld Financial Services LTD (15776510) and Yeeld Investments LTD(15775018), wholly owned subsidiaries of Yeeld Technologies LTD (14870361) registered in England and Wales with a registered office at Level 18, 40 Bank Street, Canary Wharf, London, England, E14 5NR.

Yeeld Financial Services are a co-brand of Payload Ltd, who act as a Programme Manager under Transact Payments Limited (TPL), a company which is incorporated and registered in Gibraltar with company number 108217 and registered office is at 6.20 World Trade Center, 6 Bayside Road, Gibraltar, GX11 1AA. Transact Payments Limited is a licensed electronic money institution authorised and regulated by the Gibraltar Financial Services Commission to issue electronic money and provide payment services. Your account and related payment services are provided by Transact Payments Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme, your funds will be held in one or more segregated accounts and safeguarded in line with Part 4 of the Financial Services (Electronic Money) Regulations 2020.Yeeld's cards are issued by Transact Payments Limited pursuant to licence by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Yeeld Investment Limited (FCA no: 1019161) is an appointed representative of WealthKernel Limited is authorised and regulated by the Financial Conduct Authority, no. 723719, registered in England and Wales, no. 09686970, with a registered office at 41 Luke St, London, UK, EC2A 4DP. All assets held under custody are protected by The Financial Services Compensation Scheme (FSCS) up to a value of £85,000. Please refer to https://www.fscs.org.uk for more information.