What Support Can I Get If I’m Struggling With Money Issues?

At Yeeld, the reason we exist is simple: to help you take control of your financial health and feel more confident about your money. Whether that means understanding your spending, learning to save better, or building good habits, we’re here to support you every step of the way.

But we also know that life can throw unexpected challenges your way. If you’re struggling financially, it’s important not to face it alone.

How Yeeld Can Help

If you're finding it difficult to manage your account, repayments, or budgeting, our team is here to support you. We’ll listen to your situation without judgment and talk through the options available based on your individual circumstances.

Depending on your situation, we may be able to:

• Help you manage your existing account more sustainably
• Discuss tailored payment arrangements
• Work with you to plan an affordable way forward

Our team will always treat your situation with care and confidentiality.

Warning Signs You Might Be Struggling

If any of the following sound familiar, it might be time to ask for support:

• You’re relying heavily on borrowing
• You're regularly missing payments or changing payment dates
• You’ve noticed a drop in your credit score
• You feel anxious or stressed about money
• You're using overdrafts or credit more often
• Your income has dropped unexpectedly
• You’re behind on rent, bills, or other priority payments
• You’re getting contacted about missed payments

Organisations That Offer Free Debt Advice

If you'd prefer to speak to an external organisation, these UK-based services offer free, confidential, and impartial support:

• MoneyHelper – Government-backed advice, tools, and guides to help you manage your money
• StepChange – Debt charity offering tailored support and solutions
• Debt Advice Foundation – Education and advice to help with debt management
• Money Advice Trust – Support with debts and building financial confidence
• Citizens Advice – Guidance on money, benefits, legal rights, and more

Speak To Us

We understand that everyone's situation is different. Whether you're dealing with a short-term setback or longer-term challenges, our team is here to help you find the right support.

Need to talk?
Just reach out to our team through the in-app chat or by using our support channels listed on the Yeeld app.

You’re not alone — and you don’t have to figure it out by yourself.